Queensland’s Transport and Logistics Specialists



To our valued Customers, Employees and Contractors

After our Covid-19 meeting this morning with Team Leaders the further updates and information is being implemented. Please adhere to all Team Transport information and policies as best you can to further safeguard our people and community.  This list is not exhaustive and can and will change when you are advised.

Our I.T Department is currently in the process of finalising functional operational capabilities at our current work-sites in order split our office employees into a few groups.  These groups will be fully operational and there will be minimal to no interruption for our clients or suppliers.  These steps are taking place in order for us to be continually operational should any of our sites become compromised.

Below information and policies will be reviewed and updated  when necessary moving forward; (One of our Team Leaders will speak to our office employees at some point today 16th March 2020 to further point out any other details and to make sure all understand this is just standard procedure to assist us in moving through this and to get on with the job.

Employees/Contractors who are symptomatic or at high risk for Covid-19 (Older adults or people with heart disease, lung disease, diabetes) are our first priority and will be the first people to deployed to work at another work-site if necessary.  They must be minimising their public exposure by avoiding public places and public transportation and should stay 1.5 – 2 metres away from others unless wearing a mask.

Employees/contractors who present with any flu like symptoms (Symptoms include fever, coughing, sore throat, fatigue, and shortness of breath/difficulty breathing) you must call your doctor or 13Health for further advice or seek medical attention and your doctor will advise if you require testing for coronavirus.
•    If testing is not required you are get a medical clearance stating this from the doctor.
•    If testing is required you will be required to self-isolate for 14 days and then return to work with a medical clearance.

If you develop emergency warning signs for COVID-19 get medical attention immediately.
In adults, emergency warning signs:
•    Difficulty breathing or shortness of breath
•    Persistent pain or pressure in the chest
•    New confusion or inability to arouse
•    Bluish lips or face

All employees/contractors/delivery services who answer yes to any of the below will need to advise us and will have restricted access to our depots.  An example is if you are picking up or delivering to one of our warehouses you may be asked the questions below.  We will be mindful not to disrupt normal work processes but we must be mindful of below and encourage people to understand the reason for this is keep everyone as safe as we can.

•    Have travelled internationally in the last 14 days?
•    Have been confirmed as having COVID19?
•    Have been in contact with a person who have been confirmed as having the coronavirus in the last 14 days?
•    Have a family member in your home tested positive for COVID19?
•    Have a family member in your home that has been sent home from their workplace for self-isolation due to potential contact with COVID19 (Whilst testing or a contact trace exercise is being undertaken)
•    Your children’s school/uni has been closed to undertake a contact trace exercise to determine whether their child has been exposed to COVID19
•    You have been tested for COVID19 and awaiting results (14 day isolation)


Cleaning Regimes
Our cleaners have been engaged to add more hours and further cleaning tasks to their daily cleaning schedule.  They also are using eucalyptus disinfectants and other cleaning products as recommended to them to clean surfaces more thoroughly.
There will also be a roster issued today for all staff members to be involved in from each division.  Once per day these people will be required to wipe down all communal surfaces including handles etc and spray a disinfectant spray.

Driver PDA Signatures
Drivers instead of getting customer signatures for POD’s can in fact write full name of person receiving rather than them touching the phone or PDA.  This will be crucial in the coming days and we hope our clients can understand the precautionary measures we are taking but will provide full names of the customers signing for their freight.

How is the current COVID-19 coronavirus transmitted?
People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets also land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose, or mouth. Therefore, it is important to stay more than 1 metre away from a person who is sick. The Australian Government Department of Health recommends as much as 2 metres.  It is possible to catch the virus from someone even before they have symptoms, but little is known about this aspect of the virus at this time.

Can the virus spread from contact with infected surfaces or objects?

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Bathroom and Toilet Facilities at Team Transport Depots
All Office Employees (Acacia Ridge) are to use Main office kitchen and bathroom amenities.
All Warehouse/Workshop Employees (Acacia Ridge) are to use Warehouse kitchen and bathroom amenities
All Visitors/Drivers (Acacia Ridge) are to use Workshop Bathroom Facilities (team drivers can use kitchen facilities in the warehouse to make a cuppa or eat lunch outside in the courtyard if trucks are being serviced etc)
All Employees/Drivers (Lytton) are to use office kitchen and bathroom amenities.
All Visitors (Lytton) are to use Bathroom Facilities at Hemmant (Gosport Street).

You may be asked to take temperature in the future depending on advice from local authorities.  Further advice and information provided to us will dictate if we proceed with this as there are doubts about how effective screening for high temperatures is because coronavirus symptoms can take days to appear.

Thank-You for your cooperation

Warm regards

Kylie Wilkinson
Senior Manager
Team Transport & Logistics